1. Who is responsible for your data
We are responsible for deciding how we use personal data submitted through this website. You can contact us at uniquebrandcreatives@gmail.com with a privacy question or request.
2. Personal data we collect
Depending on the form you use, we may collect:
- Your name, email address, and telephone number.
- Your company or organisation and current website or system.
- Project, proposal, procurement, budget, timeline, or support information you choose to provide.
- Technical request data used to operate and protect the website, such as an IP address used for rate limiting and security logs.
Please do not submit passwords, access keys, payment-card details, or confidential customer data through the public forms.
3. Why we use personal data
We use the information to:
- Respond to enquiries and agree on the next step.
- Assess and prepare project or proposal responses.
- Investigate and respond to support requests.
- Protect the website and forms from abuse or security threats.
- Maintain records required for operational or legal purposes.
We process personal data for these stated purposes, with consent where required, and do not use form submissions for unrelated direct marketing without an appropriate basis.
4. Who may receive personal data
Authorized UBC team members and service providers may access this information when they help us run the website, hosting, security, or email delivery. Website submissions go to our Gmail inbox.
We may also disclose information where required by law, to protect legal rights, or to investigate fraud or a security incident. We do not sell personal data submitted through the website.
5. International service providers
Some technology and email providers may process information outside Kenya. Where this occurs, we seek to use providers and arrangements that offer appropriate data-protection safeguards.
6. Retention
We keep enquiry and support information only for as long as we need it to reply, manage a potential or active client relationship, resolve disputes, meet legal obligations, or protect the website. We delete or anonymize information when we no longer need it.
7. Security
We use reasonable administrative and technical measures to protect website submissions. No internet or email system is completely secure. Please share passwords, access keys, and restricted data only through a secure channel we have approved.
8. Cookies and analytics
When Google Analytics is configured, it loads only after you accept optional analytics in the website privacy choices. We use it to understand page visits and interactions such as project-link clicks and successful form submissions. Form names, email addresses, telephone numbers, company names, and message content are not sent as analytics event properties.
We store your analytics choice in your browser so the site can remember it on later visits. Hosting and security services may still process the technical request information needed to deliver and protect the site, even if you reject optional analytics.
9. Your rights
Subject to applicable law, you may ask how we use your personal data, request a copy, correct inaccurate information, object to certain uses, or ask us to delete it where appropriate. You may also withdraw consent when our use depends on it.
Send a request to uniquebrandcreatives@gmail.com. We may need to verify your identity before completing a request. You may also raise a complaint with Kenya's Office of the Data Protection Commissioner.
10. Children
This business-services website is not directed to children. A parent or guardian should contact us if they believe a child has submitted personal data through the website.
11. Changes to this notice
We may update this notice when the website, service providers, or legal requirements change. The effective date above identifies the current published version.