1. Who is responsible for your data
Unique Brand Creatives Ltd. is responsible for deciding how personal data submitted through this website is used. You can contact us at uniquebrandcreatives@gmail.com with a privacy question or request.
2. Personal data we collect
Depending on the form you use, we may collect:
- Your name, email address, and telephone number.
- Your organization and current website or system.
- Project, proposal, procurement, budget, timeline, or support information you choose to provide.
- Technical request data used to operate and protect the website, such as an IP address used for rate limiting and security logs.
Please do not submit passwords, access keys, payment-card details, or confidential customer data through the public forms.
3. Why we use personal data
We use the information to:
- Respond to enquiries and arrange the appropriate next step.
- Assess and prepare project or proposal responses.
- Investigate and respond to support requests.
- Protect the website and forms from abuse or security threats.
- Maintain records required for operational or legal purposes.
We process personal data for these stated purposes, with consent where required, and do not use form submissions for unrelated direct marketing without an appropriate basis.
4. Who may receive personal data
Information may be available to authorized UBC team members and service providers that help operate the website, hosting, security, and email delivery. Website submissions are delivered to the company's Gmail inbox.
We may also disclose information where required by law, to protect legal rights, or to investigate fraud or a security incident. We do not sell personal data submitted through the website.
5. International service providers
Some technology and email providers may process information outside Kenya. Where this occurs, we seek to use providers and arrangements that offer appropriate data-protection safeguards.
6. Retention
We retain enquiry and support information only for as long as it is reasonably needed to respond, manage a potential or active client relationship, resolve disputes, meet legal obligations, or protect the website. Information that is no longer required should be securely deleted or anonymized.
7. Security
We use reasonable administrative and technical measures intended to protect website submissions. No internet or email system is completely secure, so sensitive credentials and restricted data should be shared only through an approved secure channel.
8. Cookies and analytics
When Google Analytics is configured, it loads only after you accept optional analytics in the website privacy choices. We use it to understand page visits and interactions such as project-link clicks and successful form submissions. Form names, email addresses, telephone numbers, organizations, and message content are not sent as analytics event properties.
Your analytics preference is stored in your browser so the site can respect it on later visits. You can reopen “Privacy choices” at any time to change that preference. Hosting and security infrastructure may still process technical request information needed to deliver and protect the site, regardless of the optional analytics choice.
9. Your rights
Subject to applicable law, you may ask to be informed about the use of your personal data, access it, object to certain processing, correct inaccurate information, or request deletion where appropriate. You may also withdraw consent where processing depends on consent.
Send a request to uniquebrandcreatives@gmail.com. We may need to verify your identity before completing a request. You may also raise a complaint with Kenya's Office of the Data Protection Commissioner.
10. Children
This business-services website is not directed to children. A parent or guardian should contact us if they believe a child has submitted personal data through the website.
11. Changes to this notice
We may update this notice when the website, service providers, or legal requirements change. The effective date above identifies the current published version.